The second-hand marketplace Users Express Anger Regarding Size Modifications

Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.

The second-hand shopping app has revised its size classifications for female and kids' apparel failing to inform all shoppers about the modification.

Digital Channels Backlash

Countless users and merchants are expressing on platforms saying Vinted listings now show a modified sizing category compared to what was initially listed due to the recalibration.

The company said the updated approach better aligns with other platforms.

They have suggested members to examine their items and manually change the size where appropriate, resulting in member annoyance.

Size Classification Changes

Previously, the sizes had both one number and one letter, like S/8 or M/10.

The new system has an alphabetical indicator and numerical range such as S/UK 8-10.

In some cases, the size labels have been reassigned - like an L measurement was previously a 12 but now shows as UK 16-18.

Shopper Accounts

Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

Stephanie Gallen, located in Scotland, explained products she uploaded with size 14 tags were displaying on the service as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she said.

Manual Updates

A different user, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".

"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she said.

Platform Context

The service features exceeding 100 million users, including 18 million in the UK.

It has become a favored option to second-hand platforms like eBay and Depop.

This is not the initial instance that an unexpected update within the service has received backlash: previously, the service retracted a modification regarding delivery choices due to shopper criticism.

Sandra Walton
Sandra Walton

Award-winning journalist with over 15 years of experience covering international affairs and technology innovation.